Privacy Policy

Who we are

Sites By Jack is a web design business based in Poole, Dorset, UK. We design and build custom websites for local businesses.

For the purposes of UK data protection law, Sites By Jack is the data controller for personal information collected through this website and in the course of our work. If you have any questions, you can reach us at sitesbyjack@yahoo.com or on 07555 649938.

Data we collect

We only collect information you actively provide to us or that is generated through your use of this website.

Information you give us

• Your name and email address when you fill in our contact form or email us directly
• Your phone number if you provide it
• Details about your business and project when discussing a website build
• Any files or content you share with us during a project

Information collected automatically

• Basic analytics data via Google Analytics (pages visited, time on site, general location, device type)
• Your IP address (processed anonymously by analytics tools)

We do not use lead capture tools, advertising trackers, or any third-party marketing scripts beyond what is listed above.

How we use it

We use your personal information only for the following purposes:

• Responding to your enquiry and discussing your project
• Completing the work you have hired us to do
• Sending invoices and managing payment
• Following up on a quote or proposal we have sent
• Improving our website based on how people use it (analytics only)

We will never sell your data, share it with marketers, or use it to send you unsolicited emails. We do not send newsletters or promotional emails unless you have specifically asked us to.

Legal basis for processing

Under UK GDPR, we need a lawful basis for processing your personal data. We rely on the following:

• Legitimate interests for responding to enquiries and communicating about potential projects
• Contract performance when we are actively working on a project for you
• Legal obligation for keeping financial records as required by law (e.g. invoices)
• Consent for any optional cookies or tracking beyond what is strictly necessary

Cookies

This website uses a small number of cookies. Here is what they do:

Essential cookies

These are required for the website to function and cannot be switched off. They do not store personally identifiable information.

Analytics cookies

We use Google Analytics to understand how visitors use this website. These cookies collect information in an anonymised form, including the number of visitors, where visitors have come from, and the pages they visited. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect the functionality of websites.

Third-party services

We use the following third-party services which may process your data:

• Google Analytics for website usage statistics (anonymised)
• WhatsApp if you choose to contact us via our WhatsApp link
• Email providers (Yahoo Mail) for correspondence

Each of these services has their own privacy policy. We recommend reading them if you have concerns about how they handle data.

We do not use Facebook Pixel, advertising retargeting, or any social media tracking on this website.

Data retention

We keep your personal data only for as long as it is needed:

• Enquiry emails and messages are kept for up to 2 years in case of follow-up
• Project files and correspondence are kept for the duration of the project and up to 3 years after completion
• Financial records (invoices) are retained for 7 years to comply with HMRC requirements

After these periods, data is securely deleted.

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access to a copy of the data we hold about you
• Right to rectification if any data we hold is inaccurate or incomplete
• Right to erasure (the "right to be forgotten") in certain circumstances
• Right to restriction of processing in certain circumstances
• Right to data portability for data you have provided to us
• Right to object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details below. We will respond within one month.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Contact us

If you have any questions about this privacy policy or how we handle your data, please get in touch: